PRO*ACT
   

Job Info
  1. Job Title: Account Manager - Position Filled
  2. Location: Monterey, CA
  3. Number: 10413
  4. Post Date: 8/14/2018
Job description

ACCOUNT MANAGER

DESCRIPTION

Location:  Monterey

Employee Type:  Full-Time, Non-Exempt

CUSTOMER ACCOUNT MANAGEMENT:

  • Prepare P.O.s for product sourcing.
  • Coordinate logistics to ensure appropriate shipping and cold chain management; maximize freight per truck while separating orders based on refrigeration needs, potential for product interactions, etc.
  • Manage communications and information flow among suppliers, distributors and other Pro*Act departments.
  • Monitor and track contract commitments related to assigned distributor accounts.
  • Network/collaborate with internal team and distributor procurement and sales teams to grow business.
  • Perform other duties, as assigned.
  • Leverage our sales revenue.
  • Allocate and assign contracts to appropriate suppliers.
  • Add pallets, temperature recorders, temperature fees, etc., as necessary.
  • Dispatch orders/P.O.’s to distributors and/or logistics personnel.
  • Communicate P.O. changes to suppliers and/or distributors, as appropriate.
  • Follow up with assigned delinquent suppliers to ensure fulfillment; communicate with all relevant departments regarding delays.
  • Process Procurement and/or Accounts Payable “troubles": Communicate with Product Manager, supplier, distributor and/or inspector, as needed; follow up to a successful outcome using the Workflow (DMS) process.
  • Visit distributors, attend industry events and/or participate in Pro*Act’s annual sales and procurement conferences.

REQUIREMENTS:

EXPERIENCE AND EDUCATION REQUIRED 

  • High school diploma or equivalent
  • Two (+) years of produce industry experience; account management experience a plus
  • High level of proficiency in Windows-based software programs

 KNOWLEDGE, SKILLS AND ABILITIES REQUIRED  

  • Teamwork skills                                 
  • Attention to Detail (Observant)
  • Perceptiveness                                        
  • Creative Thinking
  • Negotiation Skills
  • Customer Focus
  • Project Management Skills 
  • Analytical Thinking (Strategic Thinking)
  • Communication Skills (Listening, Speaking)
  • Organized
  • Problem Solving
  • Writing

TECHNICAL SKILLS

  • PC Skills -  Intermediate Microsoft Office Suite, PowerPoint, Excel, Word and Outlook

PHYSICAL REQUIREMENTS/ENVIRONMENT /WORKING CONDITIONS

  • Weekend hours and occasional out-of-town travel

SUCCESS MEASURES

  • Growth in accounts (sales volume per customer) and customer satisfaction, based on available metrics
  • Cost (to company) of preventable procurement errors
  • Successful completion of goals and special projects, as assigned

BENEFITS

  • Medical, Dental and Vision Insurance
  • Supplemental Insurance
  • 401k Retirement Savings Plan Employer Match
  • Wellness Plan
  • Paid Holidays and Vacations

Equal Employment Opportunity Employer. M/F/D/V.



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